About Us
eBen Assist is your trusted Provider of Integrated Medical Assistance, Travel Risk Management and Security Risk Managementin Malaysia's Oil and Gas Industry. Our global team of seasoned medical professionals is committed to delivering world-class medical care to keep your employees safe and healthy while working offshore. Our solutions are tailored to the unique challenges faced by the Oil and Gas industry, and we are constantly working to ensure that our services meet our clients' specific needs.
Revolutionize your Staff Welfare with our Third Party Administration Solutions. Our AI Technology “MSC-Status” Third Party Administration solutions offer more than just staff welfare management - we also integrate AI solutions to connect all solutions to you with a Mobile App.
This innovative approach enhances your company's overall image with a comprehensive flexi-benefits program.
Our Management Team
Zahar serves as the Chairman of the company, and he is currently offering guidance to the group regarding the company's strategic direction.
Eugene has over 30 years of experience in the financial industry.
He holds a Malaysian Financial Planning Certification and is a Chartered Accountant.
Ibrahim is currently working towards his Master's in Occupational Health while serving as the Medical Advisor. He plays a crucial role in ensuring that the standards of the Occupational Health Departments in our panel are upheld to the highest level.
Our Services
Third Party Administration
eBen Assist provides the solutions in TPA based on the latest industry standards and best practices. Our team of experienced professionals is dedicated to ensuring seamless management of benefits and claims, offering personalized support to meet the unique needs of each client. With a focus on efficiency and accuracy, we utilize cutting-edge technology to streamline processes and enhance the overall experience for both employers and employees. Whether you are looking for comprehensive benefits administration or targeted solutions, eBen Assist is committed to delivering exceptional service and results.
Travel Risk Management and Security
As travel risks increase, effective travel risk management must evolve by combining risk intelligence with itinerary data, alerting travelers to dangers, and coordinating support across time zones. Crisis24, a leader in corporate travel risk management, helps develop programs that meet ISO 31030 standards, offering technology, risk intelligence, 24/7 medical assistance, and evacuation solutions. Their services ensure employee safety and operational continuity, utilizing real-time data for effective risk anticipation and response. Whether for business trips to cities or remote areas, Crisis24 prioritizes peace of mind, providing expert guidance and support to protect your most valuable asset—your people.
Integrated Medical Service
Our team of dedicated professionals is committed to ensuring the highest standards of care and efficiency in managing medical emergencies and evacuations worldwide. We understand the complexities involved in offshore operations, and our services are designed to address these challenges with precision and sensitivity.
Whether it's coordinating medical logistics, providing real-time support, or facilitating transportation for patients in need, eBen Assist is equipped with the expertise and resources to handle every situation with compassion and competence. Our goal is to ensure that every individual receives the attention and care they deserve, no matter where they are.
With a network of top-tier healthcare providers and a team skilled in crisis management, we stand ready to assist at a moment's notice, bringing peace of mind to those working in remote or challenging environments.
Benefits Comparison: TPA vs Insured Plan
Understand the differences and how eBen Assist works with all insurers to provide the best-fit solution for your organisation.
| Aspect | TPA (eBen Assist) | Fully Insured Plan |
|---|---|---|
| Cost Control | ✅ Pay-as-you-use model with cost transparency | ❌ Fixed premiums regardless of usage |
| Flexibility | ✅ Customizable benefits & provider network | ❌ Limited to insurer's standard packages |
| Claims Processing | ✅ Real-time, AI-supported processing with fraud alerts | ⚠️ Subject to insurer timelines and manual reviews |
| Data Ownership | ✅ Full access to claims data & insights | ❌ Limited data shared by insurers |
| Provider Negotiation | ✅ Direct negotiation with hospitals & clinics | ❌ Tied to insurer panel pricing |
| Annual Cost Trend | 📉 More predictable and optimized over time | 📈 Subject to insurer underwriting & medical inflation |
eBen Assist works alongside all major insurers — Am Takaful, Etiqa, Great Eastern Takaful, FWD Takaful, Syarikat Takaful Malaysia, and others — to create hybrid solutions combining self-funding, reinsurance, and flexi-benefits for cost-effective yet comprehensive protection.
Key Capabilities
Cost Containment
Through the implementation of negotiated contracts and a comprehensive claims adjudication methodology, cost containment is successfully achieved.
Flexi Benefits
Our distinctive Flexi Benefits program ensures high employee satisfaction with their benefits while simultaneously boosting productivity.
Preventive Care
We are thrilled to announce that we have one of the most distinctive systems in place for compliance with regulatory screening and Occupational Health preventative measures.
Our Integrated Solutions
🌐 End-to-End TPA Services
- Cashless outpatient & specialist network
- Claims processing with fraud detection
- HR dashboard with real-time reporting
- Provider negotiation & cost control
- Employee mobile app for live access
📉 Strategic Cost Optimization
- Market-wide policy benchmarking
- Cost per claim analytics
- Repricing models for corporate plans
- Audit of hidden charges & leakages
- Insurance negotiation support
🧠 Corporate Health & Wellness
- Mental health & EAP programs
- Wellness workshops & screenings
- Occupational health & regulatory checkups
- Flexi-benefit design and rollout
- Engagement campaigns & staff surveys
From Our Clients
“Our program is truly unique, enabling us to adjust to regional roles and responsibilities without limitations. We have maintained high productivity levels, even during the challenges of the COVID-19 pandemic.”
“We have been benefiting from the Flexi and Wellness Program designed for our staff to enhance their productivity.”
“We genuinely appreciated the Mental Health Program, which provided us with the opportunity to express ourselves and encourage one another freely.”
Get in touch!
Find out how our services
can help you be more productive.
Contact Us
+603-92131333
enquiry@ebenassist.com
En Zahar Hashim, a marine engineer with extensive experience in the oil and gas industry, held executive positions at onshore and offshore business, chaired subsidiaries and joint ventures worldwide, and currently chairs eBen Assist, utilizing his industry knowledge for company development.
