About Us
Who We Are
We are a Third Party Administrator (TPA) dedicated to connecting healthcare providers with insurers and corporate clients, facilitating cashless facilities across the nation. Our team is committed to ensuring compliance, cost-efficiency, and fostering long-term relationships with clients. We prioritize care, integrity, and professionalism in managing healthcare for individuals. eBen Assist is overseen by a team of medical claims administration specialists with over 30 years of experience. We focus on AI-Powered Medical Claims Administration services, Flexi-Benefits, and Medical Assistance for organizations and individuals, emphasizing the automation of backend manual claims processing and medical management.
We also support the operations of International Medical Services (IMS), enabling eBen to cater to the operational needs of the Oil & Gas sector, including medical crisis management, topsite medical solutions, medical examinations, in-house clinics, worldwide medical evacuations, and repatriations, along with providing pharmaceutical and medical equipment support. Partnering with Collinson, now known as Crisis 24—an esteemed security solutions provider—eBen offers comprehensive Travel Risk Management (TRM) and IMS solutions to the industry.
Our Values To Create an Eco-System that Manages the Healthcare of Every Individual.
We believe in doing the right thing, the right way. It begins with empowering our people and is deeply embedded in our core values:
CARE : Prioritizing customer health and safety.
INTEGRITY : Ensuring honesty in customer interactions.
PROFESSIONALISM : Committed to exploring all avenues for customer support.
Our People
At the core of our business are our people.
Every day, you will be impressed by the care and compassion our team brings to their work. We understand that every call from our clients is a call to action, and how we respond sets us apart. There is a spirit within our organization that seeks to give more, allowing eBen Assist to evolve continuously. This is our pass/fail litmus test. When unexpected challenges arise, can your claims service provider meet the challenge? At eBen, we view Claims Management as the embodiment of the promises and potential of the insurance industry. It’s not just about fulfilling obligations; we strive to exceed expectations and improve outcomes. We take on the responsibility to make informed decisions early in the claims process, ensuring that we identify and deliver the right resources at the right time and place.