About Us
Who We Are
We are a Third Party Administrator (TPA) dedicated to connecting healthcare providers with insurers and corporate clients, facilitating cashless facilities across the nation. Our team is committed to ensuring compliance, cost-efficiency, and fostering long-term relationships with clients. We prioritize care, integrity, and professionalism in managing healthcare for individuals.
eBen Assist is overseen by a team of medical claims administration specialists with over 30 years of experience. We focus on AI-Powered Medical Claims Administration services, Flexi-Benefits, and Medical Assistance for organizations and individuals, emphasizing the automation of backend manual claims processing and medical management.
We also support the operations of International Medical Services (IMS), enabling eBen to cater to the operational needs of the Oil & Gas sector — including medical crisis management, topsite medical solutions, medical examinations, in-house clinics, worldwide medical evacuations and repatriations, along with pharmaceutical and medical equipment support. Partnering with Collinson, now known as Crisis 24, eBen offers comprehensive Travel Risk Management (TRM) and IMS solutions.
To Create an Eco-System that Manages the Healthcare of Every Individual. We believe in doing the right thing, the right way — beginning with empowering our people.
Care
Prioritizing customer health and safety in every interaction and decision we make.
Integrity
Ensuring honesty and transparency in all customer interactions and business dealings.
Professionalism
Committed to exploring all avenues to deliver the best possible support and outcomes for our clients.
Our People
At the core of our business are our people. Every day, you will be impressed by the care and compassion our team brings to their work. We understand that every call from our clients is a call to action, and how we respond sets us apart. There is a spirit within our organization that seeks to give more, allowing eBen Assist to evolve continuously.
When unexpected challenges arise, can your claims service provider meet the challenge? At eBen, we view Claims Management as the embodiment of the promises and potential of the insurance industry — not just fulfilling obligations, but striving to exceed expectations and improve outcomes. We take on the responsibility to make informed decisions early in the claims process, ensuring that we identify and deliver the right resources at the right time and place.