MSC Status · ISO Certified · MDEC Recognised

Malaysia's Leading
AI-Powered TPA
& Medical Solutions

Integrated Medical Assistance, Travel Risk Management, and Security Risk Management — built for Malaysia's Oil & Gas industry and beyond.

30+
Years Experience
ISO
9001 & 45001 Certified
24/7
Medical Support
AI
Powered Platform
MSC Status Company
ISO 9001 & 45001
Crisis24 / Collinson Partner
AI-Powered Mobile App
24/7 Medical Assistance
About eBen Assist
30+
Years of industry expertise

Your Trusted Medical & Benefits Partner

eBen Assist is your trusted Provider of Integrated Medical Assistance, Travel Risk Management and Security Risk Management in Malaysia's Oil and Gas Industry. Our global team of seasoned medical professionals is committed to delivering world-class medical care to keep your employees safe and healthy while working offshore.

Revolutionize your Staff Welfare with our Third Party Administration Solutions. Our AI Technology "MSC-Status" TPA solutions offer more than just staff welfare management — we also integrate AI solutions to connect all solutions to you with a Mobile App.

This innovative approach enhances your company's overall image with a comprehensive flexi-benefits program.

MSC Status ISO 9001 · 45001 Petronas Registered AI-Powered Crisis24 Partner

Our Management Team

Z
Mr. Zahar
Chairman

Zahar serves as the Chairman of the company, and he is currently offering guidance to the group regarding the company's strategic direction.

E
Mr. Eugene Lee
CEO / Managing Director

Eugene has over 30 years of experience in the financial industry. He holds a Malaysian Financial Planning Certification and is a Chartered Accountant.

D
Dr. Ibrahim
Medical Advisor

Ibrahim is working towards his Master's in Occupational Health while serving as the Medical Advisor, ensuring the highest standards in our Occupational Health Departments.

Our Services

Comprehensive solutions tailored to the unique challenges of Malaysia's corporate and Oil & Gas sectors.

Travel Risk

Travel Risk Management & Security

Partnering with Crisis24, a leader in corporate travel risk management, we help develop programs that meet ISO 31030 standards, offering 24/7 medical assistance, risk intelligence, and evacuation solutions.

Learn more
Integrated Medical

Integrated Medical Service

Our team coordinates medical logistics, provides real-time support, and facilitates patient transportation worldwide. With a network of top-tier healthcare providers, we stand ready to assist at a moment's notice.

Learn more

Benefits Comparison: TPA vs Insured Plan

Understand the differences and how eBen Assist works with all insurers to provide the best-fit solution for your organisation.

Aspect TPA (eBen Assist) Fully Insured Plan
Cost Control✅ Pay-as-you-use model with cost transparency❌ Fixed premiums regardless of usage
Flexibility✅ Customizable benefits & provider network❌ Limited to insurer's standard packages
Claims Processing✅ Real-time, AI-supported processing with fraud alerts⚠️ Subject to insurer timelines and manual reviews
Data Ownership✅ Full access to claims data & insights❌ Limited data shared by insurers
Provider Negotiation✅ Direct negotiation with hospitals & clinics❌ Tied to insurer panel pricing
Annual Cost Trend📉 More predictable and optimized over time📈 Subject to insurer underwriting & medical inflation

Key Capabilities

Cost Containment

Cost Containment

Through the implementation of negotiated contracts and a comprehensive claims adjudication methodology, cost containment is successfully achieved.

Flexi Benefits

Flexi Benefits

Our distinctive Flexi Benefits program ensures high employee satisfaction with their benefits while simultaneously boosting productivity.

Preventive Care

Preventive Care

We have one of the most distinctive systems in place for compliance with regulatory screening and Occupational Health preventative measures.

Our Integrated Solutions

End-to-end packages designed to simplify your HR operations, reduce costs, and keep your people healthy.

🌐
End-to-End TPA Services
  • Cashless outpatient & specialist network
  • Claims processing with fraud detection
  • HR dashboard with real-time reporting
  • Provider negotiation & cost control
  • Employee mobile app for live access
📉
Strategic Cost Optimization
  • Market-wide policy benchmarking
  • Cost per claim analytics
  • Repricing models for corporate plans
  • Audit of hidden charges & leakages
  • Insurance negotiation support
🧠
Corporate Health & Wellness
  • Mental health & EAP programs
  • Wellness workshops & screenings
  • Occupational health & regulatory checkups
  • Flexi-benefit design and rollout
  • Engagement campaigns & staff surveys

From Our Clients

"

Our program is truly unique, enabling us to adjust to regional roles and responsibilities without limitations. We have maintained high productivity levels, even during the challenges of the COVID-19 pandemic.

P
Pn Sharifah
International Insurance HRM
"

We have been benefiting from the Flexi and Wellness Program designed for our staff to enhance their productivity.

K
Ms Khor
International Investment Bank HRD
"

We genuinely appreciated the Mental Health Program, which provided us with the opportunity to express ourselves and encourage one another freely.

S
Senior Manager
PLUS Highway

Get in touch!

Find out how our services can help you be more productive. Our team is ready to assist with your healthcare management needs.

Address
Suite 2B-13-3, Level 13, Block 2B,
Plaza Sentral, Jalan Stesen Sentral 5,
KL Sentral, 50470 Kuala Lumpur

Send us a message

We'll get back to you within one business day.

Send Message
Looking for an affordable program?
CALL US FOR A DEMO
Surprisingly great rates — get started right now.

Details

AI Assist
Support: Hi! How can I help you?