Our goal is to provide the highest level of service by offering digitalized services backed by our proprietary AI Technology. This is supported by a team of experienced professionals trained in our core values and focused on developing long term client relationships.
Our in-house medical teams’ and operations work seamlessly with our AI based technology platform to deliver best in class medical claims handling for our clients. Low claims costs and a seamless service in terms of treatment and payment processes are some of the core benefits of our programs.
We offer a unique gateway to a comprehensive worldwide provider network, local know-how, assistance and cost containment for medical insurances and managed healthcare for organisations.
Our Mission: To Create an Eco-System that Manages the Healthcare of Every Individual.
We believe in doing the right thing. In the right way. It starts with empowering our people and deeply ingrained into each of us are our core values of:
CARE means that we take responsibility for the end-to-end handling of all our customers, ensuring that at all times, their personal health and safety is given the utmost priority.
INTEGRITY means that in all our interaction with our customers, we strive to be sincere and honest.
PROFESSIONALISM means that we in all our tasks, having the relevant expertise and the persistence to pursue every avenue to assist our customer is at the core of all that we do.
First and foremost, it’s our people that drives the business.
Day after day, the things that will impress you the most about our team is the care and compassion we bring to our work. We truly take to heart that every call by our client is a call to action for each of us. And how we answer that call is what differentiates us. There’s a spirit here that wants to give more. And that, in turn lets eBen Assist become more.
It’s the pass/fail litmus test. When the unforeseen becomes reality, will your claims service provider rise to the challenge? At eBen, we view Claims Management as the absolute fulfillment of all the promise and potential of the entire insurance industry. We see it as the moment when we’re called to do more than make good. We’re called to go beyond and make it better.
We’ve been answering that call every day. It’s in our DNA to go beyond the expected. We place people right at the heart of our process. The people we serve…and the people of eBen.
We take the responsibility to make better decisions earlier in the life of every claim. To identify and deliver the right resources, at the right time and in the right place. And we’re backed by the best AI powered analytical and reporting tools available.
Technology forms a huge part of everything we do.
We believe in the power of technology and the benefit it brings to our lives. AI Technology and Digitalization is at the core of eBen that supports businesses to revolutionize industries. With innovation at our core, we continually seek to disrupt and push boundaries to reimagine possibilities in the digital space. We continuously add value to our clients’ businesses by leveraging on AI to enhance productivity & propel our services to the next level.
Our AI powered technology firstly aims to accelerate the verification and validation of customers medical coverage. It then seeks to shorten the turnaround time for payments to all providers. It seamlessly connect the end user to the medical provider for cashless payments and the insurer for real time reporting and claims analysis.
This technology will empower eBen and enable our clients, insurers and medical providers in a seamless medical eco-system that’s innovative and best in class.
Our business growth along with our client’s successes are all due to this key enabler.