About Us
A WORLD OF POSSIBILITIES
As the premier administration & assistance outsoucing provider we help people, companies and organizations around the world get back on track. The sooner. The better.
We guide those suffering a loss to the best outcomes for their futures. We guard our clients’ names and assets with unrivaled products and service. And we go beyond expectations in the continuous pursuit of a better way.
Advantages
Technology based coverage
Real-time eligibility and entitlement
The benefits wallet offers latest eligibility and entitlement any time of the year. There is no need to await for new enrolment of dependants.
Centralise benefit
The benefits offered at centralise on a coverage which can be share amongst staff across the states or even with different countries worldwide. This not only allows for international connectivity, but also provides reports to the management for all the locations of the subsidiaries.
Common platform
Year after year, there may be upgrade or restructure of benefits, however, there is no need to keep changing the platform to allow for these benefits to be monitored. You can decide to keep the system and pass the risk to any Insurers of choice.
Personal top up coverage
Our special features of top up benefits allows staff to choose from the array of benefits to add on at their own affordability. This program allows continuous coverage even after retirement.
Services
AI navigation
Healthcare concierge
Our team of highly-trained expertise in medical are ready to answer questions through the app or phone. They can refer the right medical expertise, provide the right path to cure, and provide second opinion services. The personalised healthcare recommendations, are backed up by our AI technology ensuring better choices of treatment at affordable pricing.
Price transparency
The choices of seeking care lies on the employees, however, they may not be familiar with the pricing imposed by these providers in the market. By having availability of provider trending and charges scales tracking, we are able to help employees to stretch their limits and also ensuring the companies medical cost are kept at manageable levels.
Bill Review
Medical billing errors are common. Our highly trained team with the AI technology review all your employees’ bills so that they are not being overcharged. We will question the providers charges are justifiable and there are minimal unnecessary procedures.
Our Business Models
We cater to the different requirements of our clients. Whether white label, branded or bespoke, we offer :
Administration Outsoucing
This is the BPO services which allows your medical or related administration and claims management to be outsourced to eBen.
Fee For Service
The administration services provided can be either funded by the Corporate or by the Insurer. We work with multiple Insurers to allow for the services to be extended to our clients too.
Business Process Outsource
There are some sizable organisations that require the process to be set up internally in the company but does not want to spend unnecessary costs on overheads and resources.
We at eBen, has the ability to allow your company to have full control of the program but without spending the high costs.